EVE- Euro Voyager Enterprises S.A. is a company established in Greece and formed with the exclusive purpose
of representing online and offline airlines in the capacity of a genuine
General Sales Agent (GSA).
EVE is NOT
- A Tour
- Travel Agent
- A company
servicing airlines by means of exclusive Product Management (to strictly
abide by each client’s policies and requirements), promptly growing by the
acquisition of new clientele.
enterprise, which provides its client with a complete array of services,
that cover all areas of activity and range from marketing & promotion,
sales, administration, to all sorts of operational assistance and more.
The main AREAS OF ACTIVITY
- Full Ticketing and Reservation services
- Sales (passengers and cargo)
- Marketing and Promotion
- Airport Services
- Complete Administration at all levels
EVE – INFRASTRUCTURE
- The company
maintains STRATEGICALLY LOCATED HEAD OFFICES AND SALES FACILITY, in the
heart of Athens’ airline market (Syntagma
square), amidst most major airlines and travel agencies.
- A highly
SKILLED MULTILINGUAL STAFF comprising of 10 executives and clerks are
trained for precise performance of their designated tasks, based on the
needs and requirements of each individual client airline.
- An EXTENSIVE
COMPUTER NETWORK, supported by uniquely developed software provides the
entire operation with full automation and handles individually for each
· Everyday Sales
· Credit & Debit Notes
· Ticket & Cargo Revenue
· Sales Reports (passengers
reservations & ticketing operation is supported by a backbone of COMPUTER
RESERVATION SYSTEMS (CRS), among others including:
EVE – SALES MODEL
GSA undertakes to secure commercial policy and
guidelines and perform all sales, operational and administrative functions on
behalf of the client airline represented and furthermore:
facilities fully equipped for airline services displaying the distinctive
emblem and symbols of the client.
- Retains a
Sales Task Force.
- Provides with
designated personnel for each operational position that may be required by
the client, including exclusive Product Manager(s).
reservations and ticketing within the facility.
complete account of sales & ticketing, ticket & cargo revenue,
EVE – MARKETING & PROMOTION MODEL
GSA covers all marketing and promotional needs of the
client airline in the Greek market, by means of distribution to Travel Agents,
Tour Operators, Corporations and moreover -
promotional functions and workgroups including social events.
participates in tourism fares and relative occasions.
multi-fax and e-mail distribution systems, constantly providing the market
with information, news and updates concerning the client
frequent calls to the market target groups.
familiarization tours of the client airline’s destinations.
EVE - Airport Services
EVE performs airport
services in conjunction with Section 13 (Supervision and Administration) of
Annex A’ – Ground Handling Services of the IATA
Standard Ground Handling Agreement of 1998.
The offered airport services include
- Check in
- Issuing documents (tickets and excess luggage)
- Ticket re-routings
- Boarding supervision
- Assistance to embarking/disembarking & transit passengers
- Supervision of
Lost & Found
- Seat assignment
- ZFW estimate
- Catering Loading
- Luggage and
Cargo loading control
EVE – Ground
EVE collaborates with major ground handling companies
such as Olympic Air Services, Goldair
Handling, Swissport, a company with international
reputation and operations in a number of countries worldwide
EVE - Passenger
service staff (bearing the insignia of the client airline) is available
before & during the flight and after departure.
client airline is serviced from committed sales desk (departure level of
main building) with the illustration of carrier’s sign/logo.
EVE - Cargo
For Cargo Sales Euro Voyager Enterprises,
maintains an individual office establishment at the Athens International Airport (cargo terminal
building) that undertakes all necessary promotional tasks such as
of services and rates to the entire Cargo Agents’ network throughout the
bills & documents dispatch to Cargo Agents.
allocation and reservation for all outgoing consignments.