EVE- Euro Voyager Enterprises S.A. is a company established in Greece and formed with the exclusive purpose of representing online and offline airlines in the capacity of a genuine General Sales Agent (GSA).

EVE is NOT

  • A Tour Operator
  • Travel Agent
  • A Cargo Agent

 

EVE  IS

  • A company servicing airlines by means of exclusive Product Management (to strictly abide by each client’s policies and requirements), promptly growing by the acquisition of new clientele.
  • An enterprise, which provides its client with a complete array of services, that cover all areas of activity and range from marketing & promotion, sales, administration, to all sorts of operational assistance and more.

 

The main AREAS OF ACTIVITY include:

  • Full Ticketing and Reservation services
  • Sales (passengers and cargo)
  • Marketing and Promotion  
  • Airport Services  
  • Complete Administration at all levels

   

EVE  – INFRASTRUCTURE  

  • The company maintains STRATEGICALLY LOCATED HEAD OFFICES AND SALES FACILITY, in the heart of Athens’ airline market (Syntagma square), amidst most major airlines and travel agencies.  
  • A highly SKILLED MULTILINGUAL STAFF comprising of 10 executives and clerks are trained for precise performance of their designated tasks, based on the needs and requirements of each individual client airline.  
  • An EXTENSIVE COMPUTER NETWORK, supported by uniquely developed software provides the entire operation with full automation and handles individually for each client:   

·        Everyday Sales

·        Invoicing

·        Credit & Debit Notes

·        Ticket & Cargo Revenue

·        Sales Reports (passengers & cargo)

·        Complete  Inventory

·         The reservations & ticketing operation is supported by a backbone of COMPUTER RESERVATION SYSTEMS (CRS), among others including:  

·        Amadeus

·        Gabriel

·        Galileo

·        Sabre

·        Worldspan

 

   

EVE – SALES MODEL

 

The GSA undertakes to secure commercial policy and guidelines and perform all sales, operational and administrative functions on behalf of the client airline represented and furthermore:  

  • Maintains facilities fully equipped for airline services displaying the distinctive emblem and symbols of the client.  
  • Retains a Sales Task Force.
  • Provides with designated personnel for each operational position that may be required by the client, including exclusive Product Manager(s).  
  • Performs reservations and ticketing within the facility.  
  • Keeps complete account of sales & ticketing, ticket & cargo revenue, etc.

   

EVE – MARKETING & PROMOTION MODEL

 

The GSA covers all marketing and promotional needs of the client airline in the Greek market, by means of distribution to Travel Agents, Tour Operators, Corporations and moreover -  

  • Organizes promotional functions and workgroups including social events.  
  • Regularly participates in tourism fares and relative occasions.  
  • Maintains multi-fax and e-mail distribution systems, constantly providing the market with information, news and updates concerning the client airline.  
  • Makes frequent calls to the market target groups.  
  • Coordinates familiarization tours of the client airline’s destinations. 

 

EVE - Airport Services

EVE performs airport services in conjunction with Section 13 (Supervision and Administration) of Annex A’ – Ground Handling Services of the IATA Standard Ground Handling Agreement of 1998.


The offered airport services include

  • Check in supervision
  • Issuing documents (tickets and excess luggage)
  • Ticket re-routings
  • Boarding supervision
  • Assistance to embarking/disembarking & transit passengers
  • Supervision of Lost & Found
  • Seat assignment
  • ZFW estimate
  • Catering Loading supervision
  • Luggage and Cargo loading control

 

EVE – Ground Handling Services

 

EVE collaborates with major ground handling companies such as Olympic Air Services, Goldair Handling, Swissport, a company with international reputation and operations in a number of countries worldwide

 

EVE - Passenger Services

  • Dedicated service staff (bearing the insignia of the client airline) is available before & during the flight and after departure.
  • The client airline is serviced from committed sales desk (departure level of main building) with the illustration of carrier’s sign/logo.

 

EVE - Cargo

 

 For Cargo Sales Euro Voyager Enterprises, maintains an individual office establishment at the Athens International Airport (cargo terminal building) that undertakes all necessary promotional tasks such as

  • Distribution of services and rates to the entire Cargo Agents’ network throughout the country.
  • Airway bills & documents dispatch to Cargo Agents.
  • Space allocation and reservation for all outgoing consignments.

 

 

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